My web host, DreamHost, recently moved its operations to a new datacenter, resulting in major outages and headaches for myself and its many other customers (see “Regarding My Site’s Downtime” and “Ongoing Server Problems Test My Patience, Hamper Productivity“). So overwhelmed with complaints was its support staff that the company resorted to canned responses to customers’ inquiries.
Continue reading Response from DreamHost Regarding Its Ongoing Nightmare